Lead intake and routing
Problem
New inquiries arrive across forms, email, and DMs, then sit until someone manually sorts them.
Workflow
Capture each lead, enrich the context, classify fit, route it to the right place, and draft a follow-up.
Tools involved
Website form, Gmail, Sheets or CRM, Slack, calendar links.
Outcome
Faster first response, fewer missed leads, and a calmer handoff from interest to next step.
Handoff
A lead record, fit summary, suggested next action, owner assignment, and a draft response ready for review.